Please make sure you include the following information:
Umbraco version: Umbraco x.x
uMarketingSuite version: x.x.x
Hosting: Non-cloud / cloud / Umbraco Cloud
SQL server version: 20xx / Azure SQL instance
Stack trace with exact error messages:
If you as a registered uMarketingSuite partner and communicate by email with the support team please also includethe /config/uMarketingSuite/uMarketingSuite.config file.