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Boot failed when updating to uMarketingSuite 1.15

Behaviour:

Installing uMarketingSuite 1.15 on a (live) environment with a large uMarketingSuiteAnalyticsPageview table ( > ~ 10.000.000 rows) will fail with the error message "Boot failed".

Detailed error message:

Umbraco.Core.Exceptions.BootFailedException: Boot failed: Umbraco cannot run. See Umbraco's log file for more details.

-> Umbraco.Core.Exceptions.BootFailedException: Boot failed.

-> System.Data.SqlClient.SqlException: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

........

at uMarketingSuite.Web.Migrations._2021_11_03.AddIncludesToPageviewSessionIdIndex.Migrate() in D:\projecten\uMarketingSuite\uMarketingSuite.Web\Migrations\2021-11-03\AddIncludesToPageviewSessionIdIndex.cs:line 21

 

Cause:

The Index on the table uMarketingSuiteAnalyticsPageview is updated in uMarketingSuite 1.15. Updating a index on a large table will trigger a rebuild of the Index which will take time on larger tables / smaller SQL instances. Sometimes this will cause a SQL timeout.

Work-around:

  1. Before updating, add or edit the ConnectionTimeout property and set it to for example 300 seconds in the database connection string.
  2. Update the environment with uMarketingSuite 1.15
  3. After a successful update, remove the ConnectionTimeout property or edit the ConnectionTimout property and set the timeout value back to it's previous value.

Solution:

We are currently working on a solution.

Last updated:

December 9th, 2021